GMS QMS250i

Webmaster — Wed, 09 Jan 2008 23:55:36 +0000

Advanced Queue Management System

QMS250i is an advanced queue management system incorporating new embedded system technologies. Its powerful queue engine handles all requirements – both straightforward and complex ones – of customer queues at service counters or service rooms. Data are captured and stored in lash memories making QMS250i a better fault tolerant system. Wireless technology is used to minimize cabling requirement – a desirable feature especially for existing sites where additional cabling is dificult.

Reports are generated on the ticket printer whenever required or at the end of a session. Queue data and system log may be transferred to a PC for further analysis, elaborate branch reporting or corporate statistical reporting.

QMS250i features a web server making the system accessible not only to supervisors and managers at a branch, but also to authorized personnel at headquarters or other remote Internet sites.

Main Features

Embedded system design with integrated ticket printer
Web based technology
Multiple services
Configurable counter services
Primary & secondary services
Programmable session time
Daily and monthly reports
Branch report generator & corporate report generator
Supervisor terminal PC
Fast thermal ticket printer (200 mm/s)
Low running cost with non-proprietary thermal paper that supports multi-part tickets
Sophisticated counter terminals
7-segment & dot-matrix counter and main displays supporting multiple languages
Voice module with MP3 quality for announcement
Modular & scalable design
Automatic recall of stored numbers
Battery backup for real time clock and queue data
Transfer ticket to other service or counter
Queue functions:- NEXT, CALL, TRANSFER, STORE, RECALL, DONE, USER ID, CHIME, ALERTS, PROGRAMMABLE FUNCTIONS

Technical Specifications

Queue Processor

Controller: Microcontroller with embedded web server
Display: 1 line, 16-character, 5×7 dot matrix LCD
Memory: 512 KB Flash, 512 KB SRAM (battery backup)
Data Interface: 10 Base-T Ethernet and RS485 (surge protected)
Real Time Clock: Integrated, CR2032 lithium battery

Ticket Printer

Model: TP400
Type: Line thermal printer with auto cutter and paper end detector
Service Buttons: Up to 10
Ticket Format: Large number font, variable length, multi-language, programmable logo, multi-line messages and 2-part option
Thermal Paper: 80 mm width, low cost, non-proprietary, 2-colour (optional)
Paper Loading: Drop-in style
Paper Roll: Ø 103 mm (max.)
Print Speed: 200 mm/s
Auto Cutter Life: 1.2 million cuts
Print Head Life: Wear resistance of 150 km

Counter Terminal

Display: 1 line, 16-character, 5×7 dot matrix LCD
Keys: Numeric (0 – 9) and 19 function keys
Data Interface: RS485 (surge protected)
Display Port: Yes

Counter Displays

Types: 7-segment LED, 4-digit
Models: 2.3” LED – D423, RCD423, SCD423; 4.0” LED – CD440, RCD440, SCD440
Languages: N.A.
Chime: Integrated, electronic type
Data Interface: RS485 (surge protected)

Types: Dot-matrix LED, 16×64 dots
Models: 2.5” LED – RCDM425; 4.7” LED – RCDM440
Languages: English, Chinese, Arabic, Farsi

Main Displays

Types: 7-segment LED
Models: 2.3” LED – MD1423, MD2423, MD3423; 4.0” LED – MD1440, MD2440, MD3440
Text Messages: No
Languages: N.A.
Chime: Integrated, electronic type
Data Interface: RS485 (surge protected)

Type: Dot-matrix LED, 16×128 dots
Models: 2.5” LED – AD1425, AD2425, AD3425; 4.7” LED – AD1440, AD2440, AD3440
Text Messages: Yes
Languages: English, Chinese, Vietnamese, Arabic, Farsi

Voice Module

Model: VM400
Types: WAV, MP3
Peak Output Power: 2 X 10 W, 8 Ohm speakers
Languages: Malay, English, Chinese, Vietnamese, Arabic, Farsi
Data Interface: RS485 (surge protected)

Power Supply Hubs

Models: PS8 PS16
Type: Switching power supply
Ratings: 12 V/2.5 A 12 V/8.5 A
Ports: 8 x RJ45 sockets 16 x RJ45 sockets
Surge Protection: Yes
Input Voltage: AC 100 V or 240 V

GMS QMS150i

Webmaster — Sun, 30 Dec 2007 09:56:01 +0000

Sophisticated Yet Affordable

QMS150i features comprehensive queue management functions normally found only in top-of-the-line systems. With advanced embedded system design, the sophisticated QMS150i queue processor blends with the ticket printer into a compact and elegant unit.

Ease of use and simple installation make QMS150i an ideal choice for a wide variety of
situations. Indeed, with the affordable prices, there is no reason to line up your customers
at your service counters any more; nor should you expect chaos and jostling at your service area any longer.
QMS150i is available in a number of models ranging from basic single counter to multiple
counters with wireless connection. There is always a version that suits your application and budget.

The QMS Flow as depicted in the image above:

Step 1: Take a queue ticket for the desired service
Step 2: Wait for the announcement of the queue number
Step 3: Proceed to the service counter as announced by the system